Which of the following is a key focus of business process management?

The key focus of business process management (BPM) is to improve and optimize business processes. BPM aims to streamline operations, enhance efficiency, and reduce costs by systematically analyzing and improving the processes that businesses rely on to function effectively. This focus on continuous improvement helps organizations adapt to changing market conditions and ensures that they can deliver higher quality products or services to their customers.

In BPM, the optimization of processes often involves the use of various methodologies and tools to identify bottlenecks, eliminate redundancies, and leverage technology for better performance. The goal is to create processes that are not only efficient but also flexible enough to meet evolving business needs.

While limiting employee input, building formal organizational charts, and increasing the number of departments may play roles in some organizational strategies, they do not align with the primary objectives of BPM, which center around enhancing the overall process efficiency and effectiveness within an organization.